Log in Privacy Policy

Privacy Policy

Last Updated: January 14, 2026

TBAQ.NET LLC ("Company", "we", "us", or "our")

1. Introduction

TBAQ.NET is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, phone number, password, profile information
  • Immigration Case Information: USCIS receipt numbers (not full personal information)
  • Payment Information: Payment method details (processed securely through Stripe)
  • Communication Data: Messages, inquiries, feedback you send us

2.2 Information Collected Automatically

  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • IP address
  • Device identifiers
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our prediction services
  • Processing payments and transactions
  • Communicating with you about your account
  • Analyzing usage patterns to improve our services
  • Complying with legal obligations
  • Preventing fraud and ensuring security
  • Personalizing your experience

4. Data Security

We implement industry-standard security measures including:

  • HTTPS encryption for all data in transit
  • Firestore database security rules
  • Secure authentication with Firebase Auth
  • Regular security audits
  • No storage of payment card information

5. Third-Party Services

We use the following third-party services:

  • Google Firebase: Authentication, database, hosting
  • Stripe: Payment processing
  • Azure OpenAI: AI-powered predictions
  • Google AdSense: Advertising

These services have their own privacy policies. We recommend reviewing them.

6. Your Privacy Rights

  • Access: You can request access to your personal data
  • Correction: You can request correction of inaccurate data
  • Deletion: You can request deletion of your data
  • Opt-Out: You can opt-out of marketing communications

7. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we become aware of such collection, we will promptly delete the information.

8. International Users

Our service is based in the United States. By using our service, you consent to the transfer of your information to the United States.

9. Cookies and Tracking

We use cookies for:

  • Session management
  • User preferences
  • Analytics
  • Advertising purposes

You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by updating the "Last Updated" date. Continued use of our service constitutes acceptance of changes.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

TBAQ.NET LLC
Email: support@tbaq.net
Response time: 10 business days

12. Compliance

This Privacy Policy complies with:

  • GDPR (General Data Protection Regulation)
  • CCPA (California Consumer Privacy Act)
  • FTC Standards
  • Google AdSense Policies

This Privacy Policy was last updated on January 14, 2026 and is effective immediately.